Learning and Knowledge Exchange
What is knowledge exchange?
Knowledge exchange is about taking a systematic approach to sharing tacit knowledge -- the knowledge that people acquire through their work experiences, successes and challenges around the world -- in order to directly support programmes, operations and advocacy by UNICEF and our partners.
The main purpose of knowledge exchange is to connect practitioners (in any field or discipline) with each other so they can discuss their work, learn from one another -- and achieve improvements in results. Sharing knowledge, especially experiential knowledge, is a key ingredient in innovation. Knowledge exchange is essential to achieve continual learning from experience and apply that learning to improve our work.
To achieve these objectives, knowledge exchange makes use of specific tools and approaches. These include tools for fostering in-person (face-to-face) exchange, such as those described and documented in the UNICEF Knowledge Exchange Toolbox. They also include platforms and software tools that enable online networking and knowledge sharing across geographic and organizational barriers, supporting communities of practice to grow, co-create solutions, share successes and key resources.
A key function of knowledge exchange is to promote the uptake and use of the most effective knowledge exchange tools through provision of guidance and standards, partnerships to support effective networks, and provision of training and advice.
The benefits of knowledge exchange include savings of both time and money, and improvements in effectiveness -- including capacity to develop new and better approaches to overcome challenges.